Natural Soap and Flowers

OUR DATA AND PRIVACY POLICY

Your privacy is of great importance to us and we are committed to complying with the terms of the General Data Protection Regulation (GDPR) regarding the responsible and secure use of your data.

The purpose of this statement is to let you know what personal information we collect and hold, why this data is collected, how long it is kept and what your rights are with regards to this personal data.

When you appointments with us, you will be asked to consent to the collection of your data under the terms of this policy. We will also be responsible for this data management, will abide by this privacy statement, and will hold your own privacy statement that complies with the GDPR terms.

What information do we collect?
We will ask you for  personal data such as name, address, date of birth, gender, any relevant medical conditions, telephone numbers, email address, along with potentially sensitive data relating to medical and mental health conditions. 

What do we (Klass Beauty) use your information for?
We use your information in the following ways:


1. To safely provide you with the treatment you request of me.


2. To notify you about all things related to Klass Beauty.


3. To fulfil any administrative, legal, ethical and contractual obligations.



What information do we (KB) share?
We will not share any information about you with other organisations or people, except in the following situations:


1. Where you give us your consent to discuss your treatment with another beauty/health professional.

2. Serious harm – we may share your information with the relevant authorities if we have reason to believe that this may prevent serious harm being caused to you or another person.


3. Compliance with law – We may share information when the law requires us to - i.e. safeguarding, terrorism, drug trafficking and serious crime.



How do I keep your information safe?

1. All information you provide is stored as securely as possible. We will take all reasonable precautions to prevent the loss, misuse or alteration of information given.

2. All paper forms and correspondence are kept in locked filing cabinets. 

3. Whilst we endeavour to keep our systems and communications protected against viruses and other harmful effects, we cannot bear responsibility for all communications being virus free. 

1. Client notes and other documentation are destroyed seven years after the end of your treatments.

2. Any known data breaches will be reported to the ICO within 72 hours.

3. Any requests for personal data need to be made through a data subject access request and will be supplied within one month.



Your rights
Under the GDPR, you have the right to:

1. Access your personal data - Rectify, erase or restrict your data - Object to the processing of your data - Request transfer of data (data portability).

2. You may withdraw your consent for Klass Beauty to hold and process your data at any time. However, if you do this while actively receiving treatments they would have to end. You can withdraw your consent by stating this on an email to donnaamulholland@gmail.com.

3. If you have any concerns about the way your data is being handled, please contact me directly. If you feel this has not been resolved effectively you have the right to contact the Information Commissioners Office (www.ico.org.uk)

Changes to this policy
This document is a work in progress and may be modified from time to time.

Updated and reviewed: October 2020.

For more information contact Donna at donnaamulholland@gmail.com.